What Information Is Collected
Some data comes directly from you. At registration the casino asks for your email address, password, name, date of birth, home address and phone number, along with your chosen currency. During verification you upload identity documents, proof of address and, in some cases, proof that a card or wallet belongs to you. When you contact support, the content of those chats and emails is stored as well. If you opt in to marketing, your preferences for email or on-site messages are saved too, together with the date you gave or withdrew consent.
Other data is created as you use the site. Every deposit, withdrawal, bet and bonus is recorded, because the casino must be able to show exactly how a balance came about. Technical information is collected too: your IP address, device type, browser, operating system and the times you log in. This helps keep the account secure and makes it possible to spot logins from unusual places.
The casino does not knowingly collect data from anyone under 18. If an account turns out to belong to a minor, it is closed and the information is removed, except where the law requires part of it to be kept.
Why the Data Is Used
The main reason is simply to run your account. Without an email address and password there is no login, and without payment details there are no deposits or withdrawals. Identity documents are needed because the Curaçao license requires every operator to verify its customers and to follow anti-money laundering rules.
Data is also used to prevent fraud. Unusual payment patterns, several accounts on one device or logins from unexpected countries can all point to stolen cards or bonus abuse, and checking for them protects honest players as much as the casino. Your betting history helps with responsible gambling as well, since sudden changes in deposits or session length can be a sign that someone needs support.
Marketing comes last. With your consent, the casino may email you about new promotions, tournaments or VIP offers. You can switch this off at any time in the account settings, and doing so has no effect on your account, your balance or your access to standard bonuses.
Data Protection OnlyWin Casino: How Information Is Secured
All traffic between your device and the site is encrypted with 256-bit SSL, which means passwords, documents and payment details cannot be read if someone intercepts them. That kind of data encryption online casino operators rely on is now a basic expectation, and here it covers every page, not only the cashier.
The infrastructure behind the site uses Cloudflare protection against attacks and outages, and personal data sits on protected servers with restricted access. Only staff who need certain information for their job, such as verification officers or support agents dealing with your case, can reach it, and access is logged. Card payments are handled by specialised payment providers, so full card numbers are not kept in the casino's own systems. Taken together, these measures are what make the brand a secure gambling platform rather than just a site with a padlock in the address bar.
Casino GDPR Compliance and Canadian Privacy Law
The operator is registered in Curaçao, and the policy follows the data protection standards that apply there. It also builds on the principles of the European GDPR, which has become the reference point for privacy across the industry: collect only what is needed, use it for clear purposes, keep it safe and let people see and correct what is held about them.
For Canadian players, those principles line up closely with the federal privacy law, PIPEDA, which gives individuals similar rights over their personal information. GDPR compliance casino operators advertise is not just a label; it shapes how long data is kept, who it can be shared with and how quickly requests from players have to be answered.
Who the Data Is Shared With
Personal information is shared only with partners who need it to provide the service. Payment providers receive the details required to process deposits and withdrawals. Game studios receive anonymous identifiers and round data so that their games run and results can be checked. Verification services may be used to confirm identity documents, and technical providers host the site and protect it from attacks.
Beyond that, data may be passed to the licensing authority, law enforcement or courts when the law requires it, for example during an anti-money laundering investigation. Every partner that receives personal data must protect it to a standard at least as strict as the casino's own and may use it only for the agreed purpose. Other players never see your name, address or balance.
How Long Data Is Kept
Account data is kept for as long as the account is open. After closure, much of it has to be stored for a further period set by anti-money laundering and licensing rules, because regulators can ask to review past transactions. Once that period ends, the data is deleted or anonymised so that it can no longer be linked to you. Marketing preferences and cookies have shorter lifespans and are removed sooner. Requests to delete data are logged as well, so the casino can later prove that it acted on them.
Your Privacy Rights
Players have clear rights over their information, and the policy explains how to use them. You can ask for a copy of the personal data the casino holds about you, correct details that are wrong or out of date, and withdraw consent for marketing at any time. You can also ask for your data to be deleted, although some records must stay on file for the legal retention period described above.
Requests are made through support by live chat or email, which are available 24/7. To protect the account, the casino may ask you to confirm your identity before releasing or changing any information. If you are not satisfied with the answer, you can contact the data protection authority that oversees the operator. These privacy rights players hold are not a favour from the casino; they are part of the legal framework it operates under.
Cookie Policy
The site uses cookies, small files stored in your browser, to keep you logged in, remember your settings and keep the session secure. These essential cookies are needed for the site to work. Analytics cookies help the casino see which pages are used and where the site is slow, while marketing cookies measure how well promotions perform.
The cookie policy casino visitors see on their first visit lets you accept or decline the non-essential categories, and you can change your choice later or clear cookies through your browser settings. Blocking essential cookies may stop the login or the cashier from working properly. Most browsers also offer private modes and built-in tracking protection, which limit marketing cookies without affecting the login.
Responsible Use of Player Data
Good data handling also supports safer play. Information about deposits and session lengths helps the casino notice when a player might be losing control, and self-exclusion records are kept so that an excluded player cannot simply open a new account. This kind of player data safety work runs quietly in the background, but it is a large part of what makes Safe Online Casino OnlyWin a fair description rather than a marketing line.
The aim of the whole policy is easy to sum up: protect personal information, use it only for clear reasons and stay open with players about both. Fair and transparent casino policies are part of why the brand won Casino Guru's 2025 award as the most transparent casino, and privacy is one of the areas where that transparency matters most.
Changes to This Policy
The policy may be updated when laws change, when new services are added or when the casino changes how it processes data. The current version is always published on the site with the date of the last update, and important changes are announced to players by email or on-site message. Questions about privacy can be sent to support at any time, and the team will either answer directly or pass the request to the person responsible for data protection.